Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.OverviewVice President, Market DeliveryThe role is responsible for managing a team of individuals in Canada Market Delivery. The Canada Market Delivery team leads the deployment of MasterCard products and services to the market and holds direct accountability for the customer experience in new program launches as well as managing operational excellence and optimization for key customers. This includes dynamic consultation and management of both business and technical facets for product/service delivery and operational support, leading internal and external partners towards successful execution.RoleEstablish working relationships with internal delivery teams, customer support teams and customer contacts.Partner with customers to develop annual business plans and conduct quarterly operational reviews.Execute new product and program introductions within the market to support key business priorities.Collaborate with product and sales teams to identify business opportunities through understanding of the customer’s technology infrastructure.All About YouDemonstrated experience in financial services and/or related industry verticals with solid knowledge of card business.Skilled at analyzing and optimizing business processes, ensuring improvements enhance operational efficiency and customer experience.Previous experience in mobile, e-commerce, EMV, multi-rail payments is strongly preferred.Ability to quickly engage and influence business and technical partners.Ability to build and maintain strong, positive working relationships at all functional levels.Extensive, proven project management, problem solving and planning skills with a demonstrated record of success managing multiple projects with external and internal clients.Superior, demonstrated external client relationship management skills.Corporate Security ResponsibilityAbide by Mastercard’s security policies and practices.Ensure the confidentiality and integrity of the information being accessed.Report any suspected information security violation or breach.Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Pay RangesToronto, Canada: $188,000 - $301,000 CADMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.#J-18808-Ljbffr

📌 Vice President, Market Delivery - C$188,000 - C$300,000 A Year (Toronto)
🏢 Mastercard
📍 Toronto