Join Alberta's Child Care initiatives as a Client-Focused Advisor, helping families navigate the Child Care Subsidy Program. This role emphasizes strong client support and procedural compliance.As a Child Care Advisor, you'll diligently review and process applications while ensuring family and provider queries are effectively addressed. Your analytical and organizational skills will enable precise interpretations of program guidelines while assisting clients throughout the process. Robust relationship-building and communication skills are essential to thrive in this role, ensuring clients feel supported.Key Responsibilities:Assess eligibility and process applications accuratelyProvide guidance to clients on subsidy requirementsRespond to telephone, email,



and online inquiriesInvestigate and resolve client issues related to serviceMaintain compliance with privacy and security standardsRequirements:Experience in program administration or client serviceStrong attention to detail and problem-solving skillsKnowledge of legislation and program policiesAbility to handle confidential information with careCapability to multitask in a busy environmentBring your expertise in client relations and program management to facilitate effective childcare solutions in Alberta.

📌 Client-Focused Child Care Advisor Alberta (Edmonton)
🏢 Pathlion
📍 Edmonton