Join Nuovo Artistic Studios as a Client Escalations Specialist in Montreal. Bring your solid emotional intelligence and calm composure to manage high-priority client interactions.In this role, you will be responsible for resolving complex client issues swiftly while maintaining relationships. With at least 3-5 years of experience, your strong problem-solving and negotiation skills will be key in fostering loyalty. You will ensure effective communication across teams and manage sensitive cases meticulously.Key Responsibilities:Oversee post-shoot client support and ownership of complex casesDrive effective resolutions for high-stakes escalationsCoordinate efficiently to solve production or delivery bottlenecksUse strategic judgment for client refunds and adjustmentsAnalyze recurring issues to enhance workflowRequirements:Minimum 3-5 years in customer experience zonesStrong skills in negotiation and mediationResilience in managing sensitive client situationsProficiency in technology and software toolsStrong verbal and written communication skills in EnglishEnhance your career at Nuovo Artistic Studios by leveraging your emotional intelligence and strategic thinking in client relations.

📌 Montreal Client Relations Specialist
🏢 Nuovo Artistic Photography
📍 Montreal