Become a pivotal part of guest experiences at Fantasyland Hotel as a Front Office Agent. You'll manage check-ins, check-outs, and inquiries to guarantee an exceptional stay.This role emphasizes welcoming guests and handling their requests efficiently while ensuring a smooth check-in/check-out process. You'll balance operational tasks and contribute to positive guest interactions by addressing inquiries and concerns with care.Key Responsibilities:- Welcome guests warmly during check-in and check-out- Verify reservations and handle payment transactions- Maintain a balanced cash float and paperwork- Assist guests with information on hotel amenities- Resolve guest complaints in a skilled mannerRequirements:- 1-2 years of experience in customer service preferred- Strong interpersonal and communication skills- Professional appearance with a friendly disposition- Ability to stand for extended periods and assist with baggage- Well-developed organizational and problem-solving skillsJoin Fantasyland Hotel and enhance the guest experience through dedicated service.#J-18808-Ljbffr

📌 Fantasyland Hotel Front Office Agent (Winnipeg)
🏢 Fantasyland Hotel
📍 Winnipeg