Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionAs a Renewal Specialist, you support the renewal execution of customer contracts and subscriptions, partnering with Customer Success Managers, distributors, and internal teams to ensure timely and accurate renewals across the portfolio.You will report to the Team Lead or Regional Manager and may work remotely from anywhere in Canada or the USA. Your work will be remote, with some travel to customers sites.Your ResponsibilitiesSupport renewal execution across assigned contracts and customer accountsCoordinate with distributors to initiate and track renewal proposalsEnsure renewal documentation is prepared,
organized, and communicated effectivelyTrack renewal status and provide visibility into renewal progress and outcomesSupport low-touch and distributor-led contract motionsAssist Strategic and Regional CSMs with renewal coordination and executionMaintain accurate renewal tracking in internal systemsOperating ExpectationsAct as the execution support layer for renewals, not the customer ownerOwn renewals where no CSM is assigned or where support is requiredCollaborate with distributors to ensure proposals are created and deliveredThe Essentials - You Will HaveBachelor's degree or equivalent relevant work experience.US Applicants - Legal authorization to work in USA. We will not sponsor individuals for employment visa, now or in the future, for this job opening.The ability to travel 10-20% of the timeThe Preferred - You Might Also Have3+ years of experience supporting renewals, contracts, or sales operationsExperience working with CRM tools (Salesforce, Gainsight)Ability to manage multiple workflows and stakeholdersWork experience in the manufacturing or automation industryWhat We OfferHealth Insurance including Medical and DentalHealth Care Spending