Select how often (in days) to receive an alert: Create AlertBusiness Process & Strat. Associate Dir. Date: Oct 7, 2026Location: Toronto, ON, CACompany: NTT DATA ServicesBusiness Intelligence Lead – Role SummaryLeads the design, delivery, and ongoing support of Business Intelligence solutions across multiple client accounts. Responsible for translating business and client requirements into scalable BI solutions, overseeing data integration and reporting platforms, and ensuring the reliability, performance, and continuous improvement of the BI environment.Key ResponsibilitiesLead end-to-end BI solution delivery across data ingestion, ETL/ELT, databases, data models, and reportingTranslate business and client requirements into appropriate technical BI solutions and architecturesProvide technical leadership across Power BI, SSRS, SQL, ETL processes, APIs, Azure Functions, and data integrationsOversee BI production support, incident management, troubleshooting, and root-cause analysisEnsure BI and reporting environments are reliable, scalable, secure, and aligned with client commitments and SLAsLead BI modernization, migration, and automation initiatives to simplify the technology landscape and reduce manual processesEstablish and maintain standards for BI development, testing, deployment, documentation, monitoring, and data qualityPartner with business, operations, infrastructure, and application teams to resolve complex end-to-end data and reporting issuesProvide technical guidance and mentorship to BI developers and analystsManage priorities across BAU support, client demands, projects, and strategic initiativesIdentify opportunities to leverage automation, Python, Azure services, and AI to improve reporting and BI operationsStrong end-to-end understanding of BI architecture, data integration,



and reporting processesAdvanced SQL and relational database knowledgeStrong hands-on experience with Power BI and SSRSStrong knowledge of ETL/ELT, APIs, data integration, and data transformationWorking knowledge of Azure Functions and Azure-based integration and automation servicesWorking knowledge of Python, particularly for data processing and automationExperience troubleshooting complex BI and data issues across multiple technology layersStrong understanding of data warehousing, data modeling, semantic models, and reporting architectureExperience with BI modernization and migration initiativesStrong requirements gathering and solution-design capabilitiesAbility to translate business requirements into scalable technical solutionsStrong communication skills with the ability to work with technical teams, business stakeholders, and clientsStrong technical leadership, prioritization, and team-management skillsCandidate Profile8+ years of experience in Business Intelligence, data engineering, reporting, or related rolesDemonstrated experience leading BI solutions from requirements through design, development, deployment, and production supportExperience leading or mentoring BI developers, analysts, or data professionalsStrong experience with SQL Server, Power BI, SSRS, ETL/data integration, and APIsExperience with Azure Functions and cloud-based data integration preferredWorking knowledge of Python preferredExperience supporting complex production BI environments and managing incidentsExperience working in multi-client, BPO, CX, or service-delivery environments preferredBachelor’s degree in Computer Science, Information Systems, Engineering, Data/Analytics, or related disciplineExperience with modern cloud data platforms and BI architectures is an assetWork Timings: 8 AM – 5 PM ESTJob Segment: Business Intelligence, Computer Science, Database, SQL, Business Process, Technology, Management#J-18808-Ljbffr

📌 Business Process & Strat. Associate Dir. (Toronto)
🏢 NTT DATA
📍 Toronto