Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full-time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution. You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.Key Responsibilities:Lead and coach Clothing Advisors for sales improvementsEstablish and uphold service quality standardsDrive digital sales and omni-channel strategiesHire and train recent team members effectivelyAlign team practices with company proceduresRequirements:3+ years of leadership experience in retailTrack record in performance coaching and developmentKnowledge of luxury retail best practicesAbility to execute strategic business plansPassionate about inclusion and core valuesBecome a key player in enhancing the client experience at Harry Rosen.

📌 Harry Rosen Client Experience Manager (Mississauga)
🏢 Harry Rosen
📍 Mississauga