Home Family Services Worker (Full – Time)The Lax Kw'alaams Health Department has an exciting and immediate opening for a Full – Time Family Services Worker. As a key member of the team, this role is responsible for providing culturally safe, respectful, and strengths‐based support services to children, youth, and families within the community. This role focuses on promoting family stability, child safety, and overall well‐being through advocacy, education, prevention programming, and direct support services.The Family Service Worker works collaboratively with families to identify needs, develop support plans, and connect them with appropriate community resources. The position requires maintaining professional boundaries, confidentiality, and accurate documentation, while ensuring compliance with organizational policies and applicable legislation.ResponsibilitiesAct as a liaison between the Ministry of Children and Families and NIFCS to support the development and implementation of family safety plans for children and families within the community of Lax Kw'alaamsCoordinate family meetings to address the family safety plan and strategies that prioritize keeping children safely with their parents and families within the communitySupport NIFCS by assisting in the identification and recommendation of community caregivers who meet safety requirements and can provide temporary care for children during emergenciesProvide preventative family support by connecting children and families with available resources and services to address basic needs and reduce risks to children's safety and well‐beingProvide remote court support to families by attending proceedings electronically, offering guidance, and representing the interests of Band membersAssist families in the community with completing children support related documentation, including custody applications and court paperwork and other required documentsBuild and maintain relationships with community service programsRecord case notes, maintain confidential client records, and prepare correspondence reportsProvide support to the community members and internal and external agencies in addressing and resolving child rearing issues, child abuse, misbehaviour or drugs and alcohol abuseAct as an advocate for the children, ensuring that they are raised in a safe and healthy environmentServe as a liaison between the children and internal and external agencies to ensure that they receive the necessary resources and help to address issuesHelping families and individuals navigate difficult situations by assessing their needs and developing a plan of actionProvides support to families in need, addressing issues such as poverty, substance abuse, domestic violence and mental illnessManages cases, counselling referrals, crisis intervention, and advocacyRefer clients to other social services or assist clients in locating and using community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other servicesImplement life skills workshops, substance abuse programs,



behaviour management programs, and other community and social service programs under the guidance and supervision of health care professionalsMeet with clients to assess their progress, provide support, and discuss any challenges, concerns, or barriers they may be experiencingAssist in the evaluation and effectiveness of client programs by tracking client behavioural changes and responses to interventionsAdvise and assist recipients of social assistance, pensions, and other benefit programsProvide crisis intervention and arrange for emergency shelter through appropriate agencyImplement and organize the delivery of specific services within the community of Lax Kw'alaamsMaintain contact with agencies involved with clients to provide information as legally required and health providers involved with clients to provide information and feedback on overall progress of clientWorking with the Brighter Futures and Head Start Departments to enroll children and families for social programs/activitiesMaintain program statistics for the purposes of evaluation and possible researchProvide monthly reports and statisticsMaintain confidential family files that are locked in a secure spaceMay supervise volunteers from time to time and other duties as required related to this positionServes as the primary point of contact for family members, ensuring communication and connecting them with resourcesFacilitate workshops and prevention initiatives to inform the community about their rights, available supports, and community resourcesCollaborate with other staff to plan and deliver workshops focused on substance use prevention, education, and recovery for parents, guardians, and families caring for children in the communitySupport parents, guardians, and family members involved in the lives of children by providing guidance, education, resources, and referrals related to substance use concernsProvide education and support to families to increase awareness of the risks and impacts of substance use on children's physical health, mental health, safety, development, and overall well‐being, including understanding when Child and Family Services may become involved and the importance of addressing safety concerns to help prevent family separationLead prevention, intervention, and aftercare initiatives for families affected by substance use and addictionProvide information, support, and referrals to rehabilitation, treatment, and recovery programs that best meet the unique needs of parents, guardians,



and family members caring for childrenWork collaboratively with the C‐92 Coordinator by identifying emerging issues and trends affecting children and families and providing recommendations based on direct service experience to support the development, implementation, and ongoing review of C‐92 child and family laws, policies, and community‐based practicesNote: Perform all Other duties within the scope of the position and as determined by the Health Director.QualificationsEducationDiploma or Degree in Human Services, Child & Youth Care, or a related field; orWillingness to participate in employer‐provided training and mentorship may also be consideredExperience1 year of experience working with children and families1 year of experience in related fieldCompetencyAbility to maintain accurate documentation and case notesAbility to maintain professional boundaries and confidentialityAbility to manage competing priorities and a demanding caseloadAbility to manage high‐stress situations in a calm and professional mannerAbility to work from a strengths‐based and trauma‐informed approachAbility to work independently and as part of a multidisciplinary teamCase management and service coordination abilitiesCrisis intervention and conflict resolution skillsExcellent verbal and written communication skillsProblem‐solving and advocacy skillsProficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and able to quickly learn and adapt to new software systemsProficient in technology use, including connecting devices such as computers, TVs, and other multimedia equipmentStrong interpersonal and relationship‐building skills with children, youth, and familiesStrong organizational and time‐management skillsPhysical Demands and Working EnvironmentPhysical DemandAbility to travel within the community and surrounding areas, including conducting home visitsAbility to sit for extended periods while completing documentation and reportsMental DemandsAbility to manage exposure to emotionally distressing situations, including trauma, family conflict, neglect, or crisisYou will have to complete several tasks and responsibilities at one time and must be prepared to deal with emergencies and stressful situations at any timeCondition of EmploymentYou will adhere to the Lax Kw'alaams Band Code of Conduct, Code of Confidentiality, Social Media Policy and any other Policies in the Human Resource ManualFollow all guidelines harmoniously and cooperatively, creating a team approach in their duties for the Band's future successAcceptable Criminal Record Check with Vulnerable Sector SearchValid Driver's License (Class 5)Classification/Pay Scale$36.85/hrYou can expect a supportive work setting, a total compensation package which includes a competitive wage, extended health and dental benefits and a pension plan.As per the Canadian Union of Public Employees' Local 2365 Collective AgreementSubmission DeadlineWe invite all interested parties to reply in the strictest confidence to Human Resources: [email protected] PreferencesPreference will be given to Lax Kw'alaams Band Members or qualified applicants of Indigenous ancestry. However, we invite all qualified individuals to apply.

📌 Family Services Worker (Full – Time) | Lax Kw'Alaams Band
🏢 Lax Kw'alaams
📍 Lax Kw'alaams