Enhance customer experiences as a Customer Enablement Specialist at Lightspeed. This role focuses on effectively implementing our systems to ensure clients gain immediate value.As a central figure in the customer onboarding process, you'll manage project scopes, training sessions, and client interactions. Your strategic insights will guide customers from initial engagement through to successful rollout. You'll coordinate cross-functional teams to ensure all steps are executed flawlessly, keeping clients informed and engaged throughout.Key Responsibilities:Act as primary contact for customers during onboarding phasesDevelop tailored onboarding plans with sales and account managementMonitor project timelines using internal systemsAddress and escalate blockers to ensure timely completionGather feedback to continuously improve processesRequirements:3-5 years in customer implementation or related project rolesFamiliarity with the golf industry is a plusProven skills in managing multiple and complex projectsExperience with software tools like ChurnZero and HubSpotAbility to communicate clearly across various stakeholdersLeverage your expertise to pioneer customer engagements that drive success and satisfaction at Lightspeed.