Contribute to customer satisfaction as a hands-on After-Sales Engineer at RIDE. Support post-sales operations, troubleshoot issues, and enhance service delivery through effective solutions.In this role, you will manage after-sales service operations and assist field support activities. Collaborating closely with customers and service partners is essential to ensure timely issue resolution and delivery of high-quality service. You will conduct inspections, provide technical training, and track common technical issues for product improvement.Key Responsibilities:Provide diagnostics and troubleshooting for delivered productsManage regional after-sales service operationsResolve product and service-related issues promptlyConduct maintenance support and technical training as requiredTrack and analyze common technical issues for trendsRequirements:Associate or Bachelor's degree1–3+ years in after-sales or technical serviceStrong problem-solving and troubleshooting skillsGood communication skills with a customer focusWillingness to travel as neededDrive customer satisfaction and technical excellence with product support at RIDE.