Elevate enterprise contact centers with Miratech as a Senior Routing Engine Developer. Utilize your expertise in Java and Spring Boot to build innovative routing solutions in a remote work setting. Miratech seeks a seasoned Senior Routing Engine Developer to create an advanced interaction routing platform.
This role demands deep expertise in Java, Spring Boot, and distributed systems to optimize how voice and digital interactions are processed. Collaborate closely with various teams to deliver a resilient, high-performance routing engine that meets dynamic business needs. Key Responsibilities:
- Design and develop real-time enterprise routing engines
- Implement intelligent routing algorithms for interactions
- Ensure high availability and scalability for workload management
- Maintain APIs for routing configuration and monitoring
- Optimize systems for fault tolerance and performance Requirements:
- 8+ years in software engineering, focusing on distributed applications
- Expertise in Java, Spring Boot, and microservices architecture
- Experience with contact center routing logic and ACD concepts
- Familiarity with PostgreSQL or similar relational databases
- Strong communication skills for technical documentation Bring your skills in system optimization and routing logic to support Miratech's global impact.