Toromont Cat is seeking a Product Support Coordinator to join our team in Timmins.

The Product Support

Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department. Full Time, Permanent The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available. As a Product Support Coordinator, YOU will experience: Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives Process service work orders, service reports and payroll Obtain Customer purchase order numbers to support WIP (work in process)



processing Assist in coordination and administration of Customer Service Agreements (CSAs) through contract management software (EMT & PM Scheduler Monitor WIP Reports with Supervisors and Service Advisors aligned to support company objectives within the invoicing process Assist other Service Departments with scheduling of maintenance and repairs as required Minimum post-secondary education ~2+ years of experience in support/service operations position With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed.

At Toromont

Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our solid partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers!

📌 Remote Support Team Leader (Timmins)
🏢 Toromont CAT
📍 Timmins