16 Oct
|
Doane Grant Thornton
|
Toronto
16 Oct
Doane Grant Thornton
Toronto
Doane Grant Thornton is a large skilled services firm with approximately 3000 employees across Canada that values community, collaboration, and continuous improvement. As a Senior Manager, Business Transformation – AI Enablement, you will support the firm’s AI initiatives, translating opportunities into scalable workflow and process improvements. This is a business transformation role focused on process, change management, and enablement – not a technical or AI engineering position. Responsibilities Design and evolve the AI CoE’s implementation standards, guardrails, and playbooks so teams can experiment and deploy AI consistently, safely, and repeatably across the Firm. Lead structured intake and triage of AI opportunities; shape problem statements and success metrics; support prioritization recommendations; and establish mechanisms to track and report realized benefits post‑implementation. Lead end‑to‑end process redesign efforts to reimagine the work flow using AI solutions to augment client and colleague value. Partner with Technology, Data, Privacy/Legal to incorporate responsible AI governance frameworks. Create practical toolkits, playbooks, templates, and toolkits to drive alignment and enable scalable innovation. Design implementation plans that address people, process, and technology impacts; partner with People andCulture on AI literacy, skills, and communication plans. Establish feedback loops to refine AI delivery workflows, capture lessons learned, and drive iterative improvements as adoption scales. Qualifications Demonstrated success leading process improvement and transformation initiatives, ideally within digital or AI enablement contexts, with tangible results in complex, cross‑functional environments. 8+ years in business transformation, process excellence, enterprise delivery, or operational improvement roles. Post‑secondary degree in business, economics, engineering, mathematics, or related fields.
Fluency in AI concepts (GenAI, Agentic AI, Automation) without requiring deep technical expertise. Proven ability designing or standing up enterprise enablement models or centers of excellence. Experience in governance, workflow, and process design and optimisation. Strong stakeholder management and facilitation skills; ability to drive decisions and progress across business and technical teams. Clear, structured communication and presentation skills to engage a wide range of audiences. Demonstrated ability to build credibility and trust across domains and communicate effectively at all levels. Professional services or firm‑based experience is an asset. Certification in Lean/Six Sigma and/or a recognised change management methodology (e.G., Prosci, CCMP, APMG) is an asset. Mastery of the Microsoft Office Suite; experience with Microsoft D365 is an asset. Benefits Profit sharing Flex days RRSP contributions Firm‑wide holiday closure Wellness benefits Concierge‑like benefits Work from anywhere in Canada for 4 weeks in the summer Additional benefits not listed here are available The firm’s salary range for this role is $135,000 to $160,000 in Toronto, ON. If the role is available in other locations, the range may differ to reflect local market factors. Our culture encourages collaboration, continuous learning, and flexibility. We support hybrid work with the requirement that teams are in the office four days per week. Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity‑deserving groups, including persons with disabilities, women, racialised and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us, and we will work with you to meet your accommodation needs. #J-18808-Ljbffr
📌 Senior Manager, Business Transformation – Ai Enablement - C$135,000 - C$160,000 A Year (Toronto)
🏢 Doane Grant Thornton
📍 Toronto