- Help customers find the right tires and services based on their needs
- Prepare quotes, explain options clearly, and complete transactions
- Answer calls, book appointments, and keep customer records up to date
- Follow up on inquiries and convert leads into sales
- Work closely with the shop team to ensure a smooth customer experience
- Resolve customer concerns in a practical and professional way
- Maintain a clean, organized, and safe workspace
Requirements
- 2+ years of experience in customer service or sales
- Strong communication skills and a practical, problem-solving approach
- Comfortable recommending products and closing sales
- Interest in the automotive industry (experience is an asset, not required)
- Organized and able to manage multiple tasks in a fast-paced workplace
- Positive attitude and ability to work as part of a team
- Commitment to following safety processes
What We Offer
- Starting wage: $21.00 per hour, with clear progression
- Health, dental,
and vision benefits (for eligible roles)
- Employee Assistance Program
- RRSP and DPSP matching program
- Employee discounts on tires and services
- Ongoing training and development opportunities
- A stable, team-focused work environment with room to grow
Hiring Process
All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre‑screening.
Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.