Job Description Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging current technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction. Job Description Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers,



as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction. Responsibilities Provide best-in-class customer service, making it easy for small business owners to do business with us while strengthening the relationship & loyalty they have with us. Take inbound calls throughout the day; evaluate and analyze

📌 Bilingual French Customer Care Professional (Toronto)
🏢 American Express
📍 Toronto