Become a Patient Account Resolution Specialist with versatile remote or onsite options in Huntsville, AL. Focus on addressing patient inquiries and ensuring first-call resolutions with professionalism.In this role, you will manage over 75 calls each day, addressing account balances while demonstrating exceptional customer service skills. You will review patient accounts, conduct collections, and access software to provide accurate information. Your efforts will ensure compliance and maintain patient satisfaction through effective communication.Key Responsibilities:Oversee 75+ daily patient calls for inquiriesConduct collections on account balances successfullyReview and rectify billing discrepanciesAccess and edit patient account informationMaintain detailed records of interactionsRequirements:1+ years of experience in customer serviceNegotiation experience preferredAbility to type at least 35 WPMKnowledge of billing and recovery cyclesGED or High School Diploma requiredUtilize your communication and customer service skills to thrive in this impactful healthcare role.