Elevate workplace technology as a Senior Lead AV Specialist with Poly Tech Talent for a top pharmaceutical company. Drive exceptional collaboration experiences across a new corporate campus in late Fall 2026.As a Senior Lead AV Specialist, you will guide the Workplace Technology & Collaboration Services team, supporting over 200 Microsoft Teams-enabled spaces. This role demands hands-on technical skills and leadership, ensuring seamless AV and collaboration across the new state-of-the-art setting. You will mentor technicians, troubleshoot advanced AV issues, and enhance service delivery with a white-glove customer service approach.Key Responsibilities:
- Lead technical mentorship for the Workplace Technology team
- Serve as the escalation point for AV and collaboration issues
- Support Microsoft Teams-enabled meeting and event spaces
- Troubleshoot integrated room control and audio/video technologies
- Coordinate preventive maintenance and vendor activitiesRequirements:
- 7-10 years in enterprise AV and collaboration support
- Previous experience in a technical leadership role
- Extensive support experience with Microsoft Teams Rooms
- Familiarity with Logitech Rally or Yealink systems
- Networking fundamentals knowledge including VLANsShape the future of workplace collaboration technology with a focus on innovation and an exceptional employee experience.#J-18808-Ljbffr
📌 Senior Lead Av Specialist In Collaboration Tech (Toronto)
🏢 Poly Tech Talent
📍 Toronto
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