Our Recreation Department is looking for a dedicated Guest Services Representative to join the team.Position ResponsibilitiesAs a Guest Services Representative you will ensure the most positive experience for visitors of the recreation facilities, enhancing the brand of these highly accessible community resources. Your responsibilities include front‑line customer service: assisting patrons, answering calls, and taking program registrations. You will assist others in the department with administrative tasks, marketing support, programming assistance, and special events. You will monitor facility user groups, assist with equipment needs, and coordinate meeting rooms and facility rentals. The role requires availability on weekdays during daytime hours (9 a.M. – 6 p.M.).As a guest services representative, you will deliver exceptional customer service to all customers including tourists, user groups, contractors, city staff, volunteers,
and other community organizations.Set up and tear down for rentalsAssist with departmental special events and promotion of eventsAssist with general administrative tasks and researchProcess payments and salesAssist with public safety and follow safe work practicesWork independently with minimal to no supervisionBe able to lift up to 50 poundsQualificationsHigh school diplomaOne year administrative experienceOne year customer‑service experienceCompetency in Microsoft Office programsExceptional organizational skills with the ability to multi‑task and manage conflicting prioritiesEffective communication skills, both verbal and writtenClean criminal record checkClass 5 driver’s license; some travel between work sites will be requiredValid first aid certificationHoursThe standard workweek consists of an average of 20 hours, with the specific schedule determined by the immediate supervisor.CompensationSalary range of $27.63 to $35.70 per hour as per the Out‑of‑Scope Agreement.The City of Grande Prairie is committed to building and sustaining an inclusive work workplace composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.#J-18808-Ljbffr
📌 Guest Services Representative - C$27.6 - C$35.7 An Hour - Part Time (Winnipeg)
🏢 City of Grande Prairie
📍 Winnipeg
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