Advance your career in healthcare as a Bilingual Caseworker at Cencora, with opportunities for work from home across Canada. Utilize your bilingual skills to enhance patient support.
Cencora is hiring a Bilingual Caseworker to support its patient services through Innomar Strategies. This full-time position involves managing patient cases, delivering telephone support, and ensuring adherence to case management protocols. Your experience will help manage patient follow-up and compliance programs, making a significant impact on healthcare delivery.
Key Responsibilities:
• Handle management of patient cases and projects
• Provide telephone assistance for funding and access
• Administer case-management protocols and monitor therapy continuity
• Engage with healthcare professionals for market research
• Keep program-specific documentation up-to-date
Requirements:
• One year of experience in customer service
• Bilingual proficiency in French and English
• Strong problem-solving skills and attention to detail
• Experience in the pharmaceutical or medical industry preferred
• Knowledgeable in Microsoft Office applications
Bring your experience in patient support and case management to Cencora and be part of a meaningful mission.
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