Take the step forward in your career with Peoples Group as a Bilingual Client Services Specialist located in Vancouver. This hybrid role includes both in-office and remote work, emphasizing exceptional client engagement.In this full-time fixed-term position, you will manage customer inquiries and strive for resolution at first contact, building dependable client relationships. A keen attention to detail and strong communication skills are required as you navigate customer needs and ensure compliance with industry practices.



Your financial services background will enhance your contributions to this energetic team.Key Responsibilities:Respond promptly to customer communications via phone and emailResolve client issues efficiently at first contactManage requests for new accounts and associated transactionsStay compliant with all relevant regulationsEnsure performance metrics are met for service qualityRequirements:At least two years in a customer service environmentFluency in French and English is requiredFinancial services or branch experience preferredExcellent time management and organizational skillsKnowledge of banking systems and AML/KYC is favorableJoin Peoples Group and bring your bilingual skills to elevate customer service in this impactful role.

📌 Bilingual Client Services Role In Vancouver
🏢 Peoples Trust
📍 Vancouver