Questrade Financial Group (QFG) is a diverse, inclusive, and hybrid workplace that leverages cutting‑edge technology to help Canadians achieve greater financial success and security.BenefitsHealth & wellbeing resources and programsPaid vacation, personal, and sick days for work‑life balanceCompetitive compensation and benefits packagesWork‑life balance in a hybrid environment with at least 3 days in officeCareer growth and development opportunitiesOpportunities to contribute to community causesWork with diverse team members in an inclusive and collaborative environmentRole OverviewThe Administrator, People Operations will coordinate People and Culture services and support the day‑to‑day administration needs of the QFG team.ResponsibilitiesOversee and champion the new hire onboarding process by gathering documentation, ensuring accuracy and liaising with payroll and hiring managers to set up new hires in the payroll/HR system promptly.Conduct the weekly new‑hire HR orientation and act as the main point of contact for new‑hire inquiries.Ensure all new hires and hiring managers have a smooth and positive experience.Facilitate BackCheck for each new hire.Operate with a sense of urgency and recommend process improvements.Draft documentation for employee change requests (transfers, promotions, secondments, amendments, etc.) and communicate changes with relevant departments so information is updated (payroll, IT, etc.).Support the upkeep of People and Culture related systems (Ceridian, QuestStars, ADP, etc.) for hires, transfers, promotions, and other changes.Track end dates of secondments, fixed‑term contracts and contractor agreements, follow up with hiring managers as expiry approaches,



and assist with extension letters when required.Track work‑permit end dates and follow up to keep data accurate.Answer complex ROE‑related questions from Service Canada.Responsible for employee verifications and employment letters.Build strong relationships and provide advisory support to HR Business Partners on various People & Culture matters.Maintain accurate and organized personnel files.Update the internal Google site with relevant People & Culture material as needed.Oversee and administer the Rewards & Recognition program.Act as backup to People & Culture team members when required.Assist in planning, research, execution, and tracking of various projects within People & Culture.Promote best practices, share ideas and information to ensure consistency with Questrade’s processes and procedures.Provide People & Culture administrative support to Questrade Financial Group.Perform other ad‑hoc duties as required.Qualifications1‑2 years of HR and/or administrative experience.Diploma or degree in Human Resources or a related field.Customer‑service background and understanding of the employee experience.Exceptional interpersonal, oral and written communication skills.Strong interpersonal skills and comfort interacting with staff and managers professionally.Strong attention to detail and ownership of tasks.Excellent problem‑solving skills and initiative to provide creative recommendations.Collaborative and proactive approach.Sense of urgency.Creative thinker who can think outside the box.Empathy while maintaining adherence to policies and procedures.Comfortable with technology, including Google Suite and Microsoft Office (particularly Excel).Working toward the CHRP designation (additional kudos).Compensation InformationBase salary range: $41,000 – $55,000.The final compensation package will be commensurate with the successful candidate’s experience and location (Canada) and includes a comprehensive benefits plan and a competitive incentive (bonus) program for full‑time permanent roles.Questrade Financial Group is an equal‑prospect employer that embraces diversity and is committed to providing reasonable accommodations during the recruitment process.#J-18808-Ljbffr

📌 Administrator, People Operations - C$41,000 - C$55,000 A Year (Winnipeg)
🏢 Questrade Financial Group
📍 Winnipeg