Order Address Update Assistant Customer Service
- Order Address Changes Remote | Full-time or part time | 30.50–32.25 per hour A small change can affect an entire order Customers sometimes notice an address error after an order is submitted. This position handles the first administrative steps of that correction: find the order, read the requested change, check its current status, and update or refer the request under the employer’s instructions. You will not guarantee that an address can be changed once an order has moved beyond the permitted stage. Start with the order record Identify the order and customer from the supplied reference. Check the current address and the current details given. Look at the order status before making a permitted edit. Ask about a missing unit, postal code, or other essential detail. Refer a change that needs approval or a shipping-team decision.



Record what was requested and what actually happened. A message saying “send it to my other address” is not enough to update a shipment. Ask for the information the employer requires, using its approved process. If an order has already been sent onward, record the request and route it to the team able to determine the next step. A customer deserves a factual update rather than a promise you cannot verify. Timing determines what an address request can accomplish. You would check the order status before offering the customer's new details to the fulfilment team. If dispatch has already begun, record the request and pass it to the person who can explain the available options. A change to one order should not automatically alter the customer's

📌 Order Address Update Assistant (Quebec City)
🏢 HRS Talent Solutions
📍 Quebec City