About the Role

We are looking for an organized, detail-oriented Sales Support & Accounting Coordinator to support our customers, sales team, and accounting department. This is a hybrid role. You will manage customer orders from entry through delivery, and you will also handle key accounting duties: generating customer invoices, entering supplier invoices, processing payments, reconciling accounts, and following up on overdue balances.

Key Responsibilities

- Support customers and sales representatives.
- Enter, process and manage customer orders accurately in ERP system.
- Coordinate order changes, backorders and special request.
- Prepare written correspondence, confirmation and follow-ups
- Ensure documentation and customer instructions are accurate and complete.
- Communicate information clearly between customers to internal team.
- Communicate lead times, delivery schedule and shipping details clearly.
- Process vendor purchase orders.
- Prepare pick tickets and packing slips for fulfillment team.
- Collaborate with other team members to maintain a high level of customer satisfaction.
- Track and trace shipments.
- Generate customer invoices.
- Enter supplier invoices for payment.
- Assist with accounts receivable and accounts payable functions, including payment processing and account reconciliation.




- Monitor outstanding customer balances and follow up on overdue payments in a professional and timely manner.
- Investigate and resolve billing discrepancies, payment disputes, and account-related inquiries.
- Update CRM.
- Achieve target objectives set by management.
- Attend and contribute to regular team meetings.
- Assist with duty coverage in other departments when required.
- Participate in monthly cycle counts and annual inventory count.
- Perform other related tasks as assigned.

Skills & Experience

- Post secondary education, preferably in office administration
- Previous experience working in an accounting department or supporting financial operations is considered an asset.
- Excellent planning and organization skills, with an eye for detail
- Customer service mindset and focus
- Solid written and verbal communication skills
- Proficient with MS Word, Excel, Outlook
- Understanding of basic accounting principles, including accounts receivable, accounts payable, invoicing, and payment processing

Benefits

- Group insurance benefits including medical, vision, and dental
- Performance based bonuses.

Job Type: Full-time

Pay: $55,000.00-$60,000.00 per year

Application question(s)

- Are you authorized to work in Canada?
- Are you willing to undergo a background check, in accordance with local laws and regulations?

Work Location: Hybrid remote in Mississauga, ON L5T 1L3

📌 Sales Support & Accounting Coordinator (Mississauga)
🏢 Acart Equipment
📍 Mississauga