One (1) Bargaining Unit, Contract Full-Time Position until April Monday-Friday 9:00am-5:00pmExisting VacancyCompensation: $25.28/hour-29.40/hourAbout CotaCota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at Site Support WorkerBoarding Home Program - WestOne (1) Bargaining Unit, Contract Full-Time Position until April Monday-Friday 9:00am-5:00pmExisting VacancyCompensation: $25.28/hour-29.40/hourAbout CotaCota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at Cota is presently seeking a dynamic and creative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.Role OverviewThe Site Support Worker assesses each homes’ individual support service needs in collaboration with the tenants, the boarding home front-line staff, home operators and other possible stakeholders. They assist tenants to help maintain housing, integrate into the community through access to resources and therapeutic group activities in an effort to build a sense of community with in these homes and to decrease isolation.In addition, the Site Support Worker provides support to tenants through direct engagement; orientating new tenantsto their home and the surrounding community; facilitate tenant housemeetings; participate in tenant/operator dispute meetings; work with stakeholders during a tenant crisis.About The TeamCota’s Boarding Home West Team consists of 9 site support workers and two case managers.



This team supports tenants living within 16 Habitat funded boarding homes in the west of the city. Tenants are adults living with mental health and/or addiction issues. The Boarding home team visits multiple sites, regularly, in-person through out the week to support tenants, the boarding home operators and their staff. Services include the facilitation of group activities and events to foster tenant engagement, decrease isolation and social connections, skill development, and education. The teams provides education to the owner/operators and their staff, as well as individual support to tenants, facilitating community orientation, linking to resources and professional supports, situational dispute resolution and informal counselling and guidance when needed.Primary ResponsibilitiesProviding support to tenants with mental health and/or substance use issues, living in various boarding home, co-op and apartment settings through regularly scheduled visits to each site. This includes, but is not limited to:Developing support strategies/plans based on identified site specific needs/trendsProviding orientation of current tenants to their housing setting, to Cota’s site support service, and their communityConducting/facilitating tenant house meetings to promote direct tenant participation in the planning of service/activities provided by Cota at the site and to promote a safe and open forum for dialogue in relation to issues and concerns that tenants may havePlanning and facilitating therapeutic group activities that foster tenant engagement and participation, the development of social networks, and skill acquisitionCoordinating the purchase of necessary program supplies and accounting for purchases in accordance with program guidelinesProviding individual support to tenants in the areas of community orientation, linking to other services and professional supports, situational problem resolution and informal counseling, as time allowsProviding support to housing providers and their staff through:Participation in the development and facilitation of an annual series of training sessions for housing providers and their staffParticipation in joint Cota/Operator and Tenant/Operator dispute resolution meetingsGeneral duties:Participation in team meetings and clinical consultationsProvides input and ideas for improving services, efficiencies and ongoing program planningDocumentation and data entry related to client interactions into Cota’s database system according to data entry guidelinesDocumentation of all incidents and occurrences in accordance with Cota policies,



and in accordance with applicable partnership agreementsContributing to the development of monthly and quarterly reports pertaining to each siteQualificationsA minimum of a community college diploma in a field relevant to the target population (mental health issues substance use); higher level post-secondary education in a relevant field considered an assetCompletion of an accredited Recreation program at the college or university level with a focus on, or specialty in, Therapeutic Recreation, will be considered an assetExperienceExperience working in housing, working with clients with substance use and or mental illnessesClinical experience working with adults who have mental health challengesExperience working with addictions is essentialProven experience planning and facilitating group activities/events which foster tenant engagement/participationExperience in community mental health or in supportive housing settingsKnowledge & SkillsPositive, Compassionate and innovativeGood crisis management and dispute resolution skillsGood interpersonal and communication skills (verbal and written) Knowledge of and ability to access as well as utilize community resourcesBasic understanding of different psychiatric conditions.Good organizational skillsAbility to produce comprehensive reports, and pirouette documentation Basic computer literacy (MS Word, outlook, mobile devise)OtherTravel necessary within GTAComfortable working in a variety of Habitat funded Boarding homesWe are committed to fostering a workplace that reflects the diversity of the communities we serve. We recognize lived experience as a valuable form of knowledge and encourage applications from individuals with a wide range of experiences, identities, and perspectives - including those with lived experience of housing insecurity, mental health or substance use recovery, or engagement with community supports. Accommodations are available throughout the hiring process upon request.We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.Interview ProcessCota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.Screening ProcessPlease note that Cota uses AI to screen potential applicants for all roles.Hope, Respect, Dedication, Equity, Accountability, Collaboration, and Innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-opportunity employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact #J-18808-Ljbffr

📌 Site Support Worker (Toronto)
🏢 Cota
📍 Toronto