We are seeking an experienced Director of Digital Product Management to lead our Advisor & Sponsor digital product strategy and ensure our products exceed customer expectations. You will lead a small digital product team and would be accountable to the Head of Advisor and Sponsor Product (AVP). In this role, you will champion user-centricity, acting as the voice of both the business and the customer, while guiding the strategy and adoption of our digital products. You will work within a cross‑functional team to develop innovative solutions and improve userexperience, making a significant impact on our digital offerings. If you thrive on challenges and are passionate about simplifying consumer journeys, we invite you to join our team and help redefine the future of digital experiences.Position Responsibilities- Define and evolve product strategy for complex digital platforms or services, grounded in user insights, market dynamics, and competitive intelligence.- Own the Advisor & Sponsor digital product vision and roadmap, ensuring alignment with value stream, enterprise‑level goals and long‑term business outcomes.- Lead cross‑functional collaboration to translate strategic objectives into actionable product initiatives, fostering alignment across engineering, design, data, and business teams.- Drive product development across multiple workstreams, ensuring iterative delivery of high‑impact features and platform enhancements.- Prioritize and manage a energetic backlog, balancing short‑term delivery needs with long‑term strategic investments.- Ensure delivery quality through oversight of user acceptance testing, release planning, and continuous improvement practices.- Leverage product analytics and customer feedback to assess performance, identify opportunities, and guide strategic pivots.- Partner with data and analytics teams to ensure robust measurement frameworks and actionable insights.- Apply structured prioritization frameworks (e.G., RICE, MoSCoW, Eisenhower Matrix) to optimize roadmap decisions and resource allocation.- Partner with local and global platform teams to ensure modernization initiatives—such as transitions to secure, scalable, headless architectures—are effectively adopted and aligned with product goals.- Champion the use of global design systems to deliver consistent, accessible, and scalable user experiences across digital properties.- Drive personalization and experience innovation strategies that enhance engagement and deliver measurable business value.- Develop and implement change management plans to support smooth rollouts and stakeholder adoption of new capabilities.- Collaborate with marketing, sales, and support teams to deliver effective enablement, communications, and product demos.- Monitor adoption metrics and continuously refine go‑to‑market strategies based on feedback and performance data.- Communicate product strategy and impact clearly to executive leadership and key stakeholders,



influencing enterprise priorities and investment decisions.- Build and nurture strategic relationships across the organization to foster alignment, collaboration, and shared accountability.- Manage vendor partnerships to ensure delivery excellence and strategic alignment with product goals.- Lead and develop a high‑performing digital product team, providing mentorship, coaching, and career development to direct reports.- Set clear goals and expectations, aligning individual and team objectives with broader business strategy.- Foster a culture of ownership, innovation, and customer‑centricity, empowering team members to make strategic decisions and drive measurable outcomes.- Optimize team structure and resource allocation to support evolving priorities and maximize business impact across complex digital platforms or services.Required Qualifications- Experience: 6‑10 years of experience in product management with at least 3 years in a leadership role, with a consistent track record of accomplishment of delivering successful digital products. Within the Group Retirement space would be an asset.- Education: Bachelor’s degree required; Master’s degree (e.G., MBA or MS in a technical or business field) is a plus. Equivalent experience in digital product leadership may also be considered. Certifications in product strategy, agile leadership, or innovation management are beneficial.- Skills: Excellent analytical, problem‑solving, and decision‑making skills. Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.- Digital Transformation: Proven track record of successfully launching and managing digital products; experience with AI is an asset but not required.When you join our team- We’ll empower you to learn and grow the career you want.- We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.- As part of our global team, we’ll support you in shaping the future you want to see.The role being advertised is an existing vacancy.マニュライフとジョン・ハンコックについてマニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.Manulife.Co.Jp/ をご覧ください。マニュライフは機会均等を是とする雇用主ですマニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [email protected] までご連絡をお願いします。Referenced Salary LocationCAN, Ontario, Waterloo, 500 King Street NorthWorking Arrangementハイブリッド勤務Salary range is expected to be between$118,300.00 CAD - $168,300.00 CADEmployees also have the prospect to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.#J-18808-Ljbffr

📌 Director, Chief Product Owner Sponsor & Advisor Experience - C$118,300 - C$168,300 A Year (Ottawa)
🏢 Manulife
📍 Ottawa