Lead the Front Office team as a Guest Services Supervisor at Pursuit Collection's Jasper Forest Park Hotel. This full time role is dedicated to ensuring seamless operations and outstanding guest experiences.In this essential position, you will welcome guests, supervise the check-in process, and manage staff training to ensure top-tier service. You'll prioritize guest satisfaction by handling inquiries, resolving issues, and coordinating with departments to optimize guest activities. Your leadership will help create a memorable atmosphere that enhances each visitor's stay in Jasper.Key Responsibilities:Supervise front office administrative functions dailyWelcome guests and manage check-in processesCoordinate bookings and guest activities efficientlyAddress complaints to improve guest retentionFacilitate ongoing training for front office team membersRequirements:2-5 years of hotel experience, including a supervisory roleProficiency in primary languages used at workExcellent communication skills in writing and speakingAbility to operate independently with limited supervisionFamiliarity with Room Master and similar hotel softwareUtilize your exceptional guest service skills at Pursuit to create unforgettable experiences in Jasper!