Join a leading local computer repair company specializing in residential services. We seek a skilled technician adept in both Windows and Mac repairs to enhance our team. The ideal candidate will handle direct customer interactions and address a variety of hardware and software issues. This role requires robust IT support skills along with clear communication to inform clients about their repairs. A focus on friendly service and efficient problem-solving is key to success in this position. Key Responsibilities: - Interact with clients via phone, email, and in-person - Support Windows and Mac hardware and software repairs - Provide repair status updates to customers - Communicate technical issues understandably Requirements: - In-depth knowledge of MS Office, Windows, Mac OS X - Experience providing end-user IT support - Strong skills in PC and Mac operating systems - Bilingual in English and French - Valid driver's license and experience in repairing iMac devices Excel in technical repairs, client communications, and support across both Mac and PC systems. #J-18808-Ljbffr
📌 Computer And Mac Repair Technician Role (Ottawa)
🏢 GCOM Support
📍 Ottawa
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