Lead customer success at Nanoprecise, a global leader in AI-powered predictive maintenance. This remote role focuses on strategic leadership, operational excellence, and driving measurable industrial outcomes for customers.As the Director of Customer Success, you will oversee the global customer success organization, ensuring that industrial clients realize significant returns from predictive maintenance solutions. Your role will encompass building a high-performing team while prioritizing customer retention and expansion through a data-driven, customer-centric approach.Key Responsibilities:
- Define and execute customer success strategies for retention
- Mentor and scale a team of Customer Success Managers
- Own the end-to-end customer journey, from onboarding to renewal
- Translate insights into quantifiable value for clients
- Foster cross-functional collaboration to enhance customer outcomesRequirements:
- 10+ years in Customer Success or

📌 Global Director Of Customer Success (Toronto)
🏢 Adaptive Talent
📍 Toronto