Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a recent standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless.Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and, saving millions of hours of human effort. Backed with over $250 M in funding from tier-one investors including Accel, Bessemer, First Mark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow,



Ada could be the place for you.We are seeking a Partner Sales Director to sit at the center of Ada's co-sell engine, turning partnerships into revenue. You'll be the connective tissue between Sales and Partnerships — embedding with AEs to source and accelerate deals, arming partners to bring Ada into their conversations, and shaping the ecosystem strategy that decides which partners we double down on next. This is a role for someone who's equally energized closing an individual deal this week and building the joint GTM plan that drives the next twenty.About You7+ years in partnership roles, ideally within B2 B Saa SProven track record building and executing co-sell motions with measurable, attributable pipeline and revenueHands-on experience with CRM and partner ecosystem tools, such as Salesforce and PRM platformsExcellent communication and enablement skills — able to get both partners and internal sellers deal-readyComfortable operating both in individual deals and at ecosystem strategy levelRelationship-first mindset, equally effective with external partner reps and internal AEsCX, customer support, or AI/automation experience is a plusOutcomesOwn the co-sell motion with AEs end to end — sourcing, developing, and accelerating partner-influenced deals from first touch to closeBuild and run joint GTM plans,

📌 Partner Sales Director (Toronto)
🏢 Anonymous
📍 Toronto