Reports to: General ManagerJob Status: Ongoing Full time (Onsite)Location: 13855 68th Ave, Surrey, BC V3W 2G9Compensation: $80,000 – $90,000 annually + Bonus tied to achieving this KPIStart Date: As soon as possibleYour Day-to-DayResident Care Coordination & Documentation:Develop, maintain, and update individualized Personal Service Plans (PSPs) in compliance with BC Assisted Living regulationsConduct comprehensive move-in assessments and ongoing reassessments based on health changes or incidentsMaintain accurate Electronic Health Records (EHR) ensuring confidentiality and data integrityTrack and manage reportable incidents in alignment with Fraser Health Authority requirementsCollaborate with the on-site Sage Pharmacy nurse on clinical assessments, medication reviews, and resident health monitoringCoordinate hospital discharges and ensure smooth, safe transitions into the communityFraser Health Authority & Regulatory Liaison:Act as the primary contact for Fraser Health Authority (FHA) regarding inspections, licensing, and complianceEnsure all care practices meet the Community Care and Assisted Living Act and provincial standardsPrepare and submit reports, incident notifications, and corrective action plansLead internal audits and maintain ongoing regulatory readinessResident & Family Communication:Communicate effectively with residents and familiesLead family care conferences and provide updates on resident health and care plansOffer culturally sensitive support and interpretation for residents and familiesAddress concerns related to health, wellness, and care services with empathy and professionalismStaff Training & Development:Develop and deliver training on PSPs, incident reporting, EHR documentation, infection control, and emergency proceduresEnsure staff maintain required certifications and competenciesMentor and support care staff to promote a consistent,



resident-centered approachIdentify training needs and support ongoing professional developmentWellness Program Leadership:Design and implement health and wellness programs aligned with resident needsCoordinate events, workshops, and wellness initiativesCollaborate with Recreation, Dining, and external partners to enhance programmingMonitor and evaluate program effectiveness and resident engagementMeasurement, Reporting & Continuous Improvement:Establish and monitor KPIs related to care quality, documentation, and wellness outcomesAnalyze resident feedback and health data to drive improvementsPrepare reports for leadership on care performance and complianceParticipate in committees and cross-functional initiatives to enhance servicesWhat You Bring to the Table:Diploma or certificate in Health Care Administration, Gerontology, Community Support Work, or a related field (Bachelor's degree is an asset)LPN License in British Columbia (required)Minimum 3 years of experience in assisted living, long-term care, or a related seniors' care environmentProven BC care revenue experienceStrong experience with PSPs, resident assessments, incident reporting, and regulatory compliance in BCFamiliarity with Fraser Health Authority processes and Assisted Living regulationsExperience with Electronic Health Records (EHR) systems and Microsoft OfficeProfessional fluency in both Korean and English (Asset)Nice to Have:Certifications in gerontology, dementia care, or First Aid/CPRExperience working with hospital discharge teams and external healthcare partnersStrong leadership and staff training experienceSkills & Abilities:Excellent interpersonal and communication skills with a compassionate, resident-focused approachStrong organizational skills and attention to detail in documentationAbility to manage multiple priorities in a fast-paced environmentAnalytical mindset with a focus on continuous improvementFlexible and adaptable to occasional evenings or weekendsCommitment to dignity, respect, and person-centered care

📌 Health And Wellness Manager (Surrey)
🏢 AMENIDA SENIOR'S COMMUNITY
📍 Surrey