Senior Desktop Support Engineer TCS (Montreal)

Senior Desktop Support Engineer TCS (Montreal)

16 Oct
|
TATA Consultancy Services
|
Montreal

16 Oct

TATA Consultancy Services

Montreal

Join Tata Consultancy Services as a Senior Desktop Support Engineer, specializing in Windows, macOS, and Microsoft 365 technologies. Contribute to a diverse workforce supporting clients across Canada. TCS is seeking a knowledgeable Desktop Support Engineer with senior-level End User Computing experience.

You will leverage your expertise in Windows 10/11, macOS, and Virtual Desktop Infrastructure (VDI) while ensuring effective application support for tools like Microsoft Office 365. The role also involves infrastructure knowledge and IT service management responsibilities. Key Responsibilities:

- Provide desktop support for Windows 10/11 and macOS
- Manage Virtual Desktop Infrastructure (VDI) solutions
- Support Microsoft Office 365 applications effectively
- Troubleshoot Wi-Fi connectivity and printing services
- Implement change management and service transition support Requirements:
- Senior desktop support experience required
- Robust skills with SCCM/MECM and Active Directory
- Familiarity with Citrix and VMware technologies
- Expertise in endpoint security protocols
- Microsoft Modern Desktop Administrator certification preferred Deliver essential support to enhance client experiences at TCS.

📌 Senior Desktop Support Engineer TCS (Montreal)
🏢 TATA Consultancy Services
📍 Montreal

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