Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses.

Our goal is to revamp this to a new, more versatile experience by building systems that leverage AI/LLMs to gain a deeper understanding of the types of jobs pros want and can do. This new system will learn and improve as pros use it, rather than remaining static, ultimately helping pros secure more and better jobs. We've built conviction through research, experiments, and market-based tests that doing this successfully would be a big unlock for Thumbtack.

Successfully achieving this will not only strengthen Thumbtack's partnership with our pros but also unlock greater impact on the marketplace side and enhance the overall customer experience. The primary challenge for an Engineering Manager (EM) within the New Hiring Experience org that the Pro Feedback and Targeting team is part of is to help homeowners across the U.We address this by tackling complex problems at the intersection of engineering, data science, and applied science. We help homeowners start more projects on Thumbtack by enabling them to express their needs in everyday, conversational language through our search bar.

As customers define their project,



we help them share their preferences and availability to better match them with the most relevant professionals. We are seeking an Engineering Manager for one of the cross-functional product teams (pods) within the larger New Hiring Experience org. You will partner with the Product Manager to help define technical & product strategy that include your team’s goals, and will be responsible for driving execution.

You will also be responsible for coaching and managing engineers (backend, front end, iOS, Android) on a full-stack product team. To be successful in this role, you will need to effectively collaborate with cross functional counterparts (product, design, applied science, data science etc.) Define and evolve the technical vision and strategy for your team in partnership with Product, Design, and Applied Science. Drive execution against team goals and OKRs while guiding the team through complex technical tradeoffs and delivering high-quality outcomes.

Hire, coach, and manage full-stack engineers at all levels, including Staff+ engineers, while developing future technical leaders through regular feedback, performance management, and career development. Work closely with other engineering leaders to evolve Thumbtack's engineering culture, strengthen organizational effectiveness,



and improve engineering practices in a high-paced growth environment. 2+ years of experience in an engineering management role. ~5+ years of experience building software at scale. ~ Experience partnering with Product, Design, Applied Science, and Data Science to define product and technical strategy. ~ Strong technical judgment with experience guiding teams through complex architectural and product tradeoffs. ~ Experience leading senior engineers, building high-performing teams, and coaching engineers through growth, performance, and career development. ~ Experience using experimentation, A/B testing, market-based testing, qualitative research, and metrics to inform product and engineering decisions. Thumbtack embraces diversity.

We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected] information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy .

📌 Senior Engineering Manager, Pro Feedback and Targeting (Toronto)
🏢 Thumbtack
📍 Toronto