You'll engineer AI-enabled solutions that make Xero's Productivity and Collaboration ecosystem smarter, safer and more scalable. You'll solve complex technical problems, contribute to engineering standards, and support other team members whilst building integrations, workflows, and guardrails that connect internal AI tools to the right systems and data. This role acts as a key point of contact for our production environment-you'll own significant technical challenges rather than work through a support queue.

Your technical work will focus on current projects rather than routine tasks. You'll shape how AI tools interact with our productivity ecosystem, working across tools like Atlassian, Google Workspace, and Slack. Whilst mentoring is encouraged, this position is designed for people who want to stay hands-on and technical.

Our team is diverse, supportive, and committed to solving technical challenges that matter. Engineering AI-enabled automation that reduces manual toil and improves efficiency Building and maintaining integrations across Atlassian, Google Workspace, Slack,



and emerging AI tools Contributing to technical standards and architectural decisions for our systems You bring solid interpersonal skills and a confident, friendly approach to solving technical problems. You're someone who can support the right technical solution even when facing pushback or challenges, staying positive and solution-focused.

You have hands-on experience with automation and scripting in Python, PowerShell, and Bash, along with solid integration and API design knowledge. You're adept at leveraging AI-powered tools to enhance task efficiency and automate repetitive work. Beyond your technical capability, you contribute positively to team culture through openness and a willingness to mentor others.

These aren't just values- they're how we work every day. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.

📌 Senior IT Cloud Systems Engineer (Vancouver)
🏢 Xero
📍 Vancouver