Elevate your career as a Senior IT Operations Specialist with ProServeIT. This fully remote position focuses on ensuring the stability and performance of enterprise IT systems across various platforms. As a key player in ProServeIT's IT operations team, you will provide crucial support and lead incident management while championing operational excellence.
Your expertise will drive continuous improvement initiatives across infrastructure, endpoints, and core business platforms, making impacts that truly matter. You will have opportunities to engage in energetic problem solving in a collaborative environment. Key Responsibilities:
- Guarantee high availability and reliability of IT systems
- Serve as Tier 3 for complex operational issues
- Lead incident response and service restoration efforts
- Administer Windows and/or Linux servers and virtualized environments
- Enforce security standards and compliance initiatives Requirements:
- Degree in Computer Science or related field
- 5+ years in IT operations or systems administration
- Strong experience with Windows Server and/or Linux
- Proficient with Active Directory and Microsoft 365
- ITIL concepts and virtualization platform experience Showcase your skills in incident management, system administration, and operational efficiency in this vital remote role.