Build better healthcare together Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care.

We enable people to take control of their health and push the boundaries of what’s possible every day. We're looking for a Senior Partnerships Manager to join our Product team and own the partnerships that extend what Maple can offer — from specialty care providers to clinical and technology partners. In this role, you'll manage our existing portfolio of active partnerships and contracts, and build the pipeline of recent partners that support our product and care roadmap.

You'll work closely with Product, Clinical and Customer Support Operations (CCSO), and Business Development (BD) to bring in the right partners, negotiate deals, and oversee their integration into Maple's product and operations. As the Senior Partnerships Manager, you will: Own the day-to-day management of Maple's active partnerships — relationships, commercial terms, contract compliance, payments and performance — and be the main point of contact for our key partners. Drive partnership workstreams for priority Product, Clinical, and BD initiatives — identifying, contracting, and coordinating the integration of new partners into Maple's product and operations, and acting as project manager for those integrations as needed.

Build and manage a pipeline of new partnerships opportunities — triaging inbound interest, coordinating outreach and introductory conversations, and evaluating priority market segments to identify target companies worth pursuing.

Represent

Maple externally with senior executives of current and prospective partner companies, and partner internally with Maple’s executive leadership and cross-functional teams on diligence, launches and ongoing management. In your first 90 days,



you'll build a deep working knowledge of Maple's existing partnership portfolio — the relationships, commercial terms, integrations and performance history behind every active partner — so you can manage and monitor them with confidence. You'll have led the launch of new, high-impact partners that support Product, CCSO or BD priorities, driving contracting, integration, launch coordination and post-launch monitoring.

You'll maintain a healthy, regularly assessed pipeline of partnership opportunities across priority verticals, and contracts across the portfolio will be well-managed with minimal senior leadership involvement. Executive-level presence with the confidence to represent Maple directly in meetings with external CEOs, Founders, and C-suite leaders. ~ High-empathy communicator with strong interpersonal instincts—able to build deep trust with partners, navigate tricky commercial conversations, and manage long-term relationships through friction. ~ Comfortable actively managing a portfolio of existing partners (monitoring contract performance, renewals, business payment compliance, and offboarding when needed). ~ Proven ability to partner with internal stakeholders to drive the project management and execution of new partner integrations.

Comprehensive health coverage: Medical, dental and life insurance because your peace of mind—and your loved ones—matter most Health spending account: Use it for professional development, wellness expenses or a one-time boost to your retirement savings. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best Group retirement savings plan: Invest in your future with our group retirement plan Existing vacancy, full-time Vacation: 4 weeks Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.

Use of artificial intelligence We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates.

📌 Senior Manager, Business Development and Strategic Partnerships (Toronto)
🏢 Maple
📍 Toronto