Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Our People
Products (HR Tech) team is transforming how Toast scales. We’re moving beyond traditional HR support to a product operating model—buying, building, and integrating the tools that define the "Toaster" experience. Our mission is to make our internal technology a key reason why people choose to join and stay at Toast.
Are you a technical leader who thrives at the intersection of employee experience and scalable technology? As the Senior Manager, Workday, you will be the Product Owner for Workday and a strategic partner for our IT organization. You will lead a global team (US & India) to bridge product management principles with Workday expertise.
Note to Applicants: We are prioritizing candidates located in the EST or CST time zones, with a strong preference for those based near our hubs in Boston, MA and Toronto, ON. Lead the development and presentation of annual product strategies to immediate leadership, ensuring alignment with the broader People Products portfolio while driving quarterly execution focused on high-impact automation. Partner with cross-functional stakeholders to architect a robust Workday ecosystem designed for scale, translating the aligned roadmap into actionable bi-annual roadmaps.
Compliance & Integration: Orchestrate deep partnerships with IT and Security to manage SOX compliance, complex audits, and seamless integrations, ensuring a secure and efficient operational foundation.
Agile Execution: Performance & Coaching: Build and manage a high-performing global team, fostering a culture of innovation, accountability, and customer-centricity.
Capacity Planning: Manage workload distribution and product backlogs while modeling Toast values.
Operational Excellence: Oversee Workday ticket management, configuration,
testing, and troubleshooting to provide world-class global support.
Data Integrity: Lead the technical execution of critical cycles like Open Enrollment, Performance Reviews, and Compensation Planning. 10+ years in HR technology, with deep mastery of Workday HCM and Talent modules. ~ Bachelor’s degree in Info Systems, Business, HR, or a related field. ~ A "people-first" leader with a proven track record of managing global teams and large-scale system implementations. ~ Strong understanding of Workday Architecture, APIs, and product management/Agile practices. Master’s degree in a relevant field.
Experience maturing SOX compliance processes in a public company environment. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.
The people who thrive here are those who embrace changes that let us build more for our customers; We strive to provide competitive compensation and advantages programs that help to attract, retain, and motivate the best and brightest people in our industry. Diversity, Equity, and Inclusion is Baked into our Recipe for Success The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
Our goal is to build a strong culture of connection as we work together to empower the restaurant community. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. An employer who violates this law shall be subject to criminal penalties and civil liability.
📌 Senior Manager, People Products (Workday) (Toronto)
🏢 Toast
📍 Toronto