Pro Hockey Life is Canada’s largest hockey‑centric retailer. We are looking for a Sales Manager (Merchandise) to lead promotion set‑ups, pricing, product flow, merchandising plans, presentation standards, asset protection, compliance, and to serve as a community ambassador partnering with local MHA's.What you will doCustomer ServiceChampion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team.Ensure floor plan is a fully accessible and easily shoppable experience.Execute and maintain PHL pricing and promotion strategies.Ensure Staff Onboarding is delivered to the company’s expectation.Become an Ambassador of Canadian Tire’s Triangle Rewards Program.Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs.Store OperationsFlawless execution of PHL’s visual compliance standards, store maintenance and pricing standards.Effectively implement and meet all store operating initiatives and directives according to required timelines.Establish plan and follow up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly price sweeps.Establish efficient process to maintain product flow from the warehouse onto the sales floor.Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit.Follow and ensure compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S; policies and procedures.TrainingCoach and develop store staff,



through setting expectations, communication, coaching, feedback, and ongoing support.Follow up to ensure execution of weekly plans for the store.Create development plans and conduct annual appraisals for part‑time staff members; support and coachto improve any performance gaps.Communicate in a clear and concise manner; lead effective huddles,meetings and coaching sessions while keeping the team well informed of pertinent information.Ensure PHL staff have understanding of department maintenance standards and general merchandising.Provide resolution for all customer concerns.LeadershipContinually motivate the team and performance through recognition programs, store contests, customer compliments, and compensation.Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary.Promote and maintain a positive and motivating work environment.Provide mentorship to teams and influence continuous growth.Sponsor and encourage support of community engagement efforts.What you bringProven leader and mentor.Proven ability to build and manage daily store execution plan.Exceptional communication skills & organizational skills.Organized individual with understanding of compliance management.Superior training and coaching skills.High energy, enthusiastic individual who is driven to succeed.Previous retail management experience an asset.BenefitsComprehensive benefits and retirement programs.Performance incentives.Other perks to support your well‑being.Growth opportunities opportunities and product discounts.Our typical hiring range is between $42,500 and $56,250. Salary decisions are also dependent on other factors such as your experience, job‑related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role‑specific requirements.We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.AccommodationsWe stand firm in our core value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.#J-18808-Ljbffr

📌 Department Manager, Merchandising, Wonderland Rd (London) - C$42,500 - C$56,250 A Year (Winnipeg)
🏢 Pro Hockey Life
📍 Winnipeg