Rémunération$22.50 - $28.33 CADLieu de travailSidney, Colombie-Britannique, CanadaHoraires15ResponsabilitésProcess financial transactions such as deposits, withdrawals, and bill payments according to established procedures and regulatory requirements.Identify customers’ needs and recommend appropriate banking solutions, exercising discretion with confidential matters.Respond to and resolve customer concerns using standard procedures, escalating any non‑standard activities when necessary.Achieve assigned goals and business objectives by promoting banking solutions and completing processes in a timely and accurate manner.Build positive customer relationships by advising them clearly on banking services and processes.Contribute to a diverse and equitable work environment by supporting team effectiveness and participating in performance development.Assist the team by respecting coworkers,
staying dedicated, and keeping everyone updated on routine activities.Recommend operational improvements to enhance customer experience and operational excellence.QualificationsHigh school diploma and/or at least 1 year of relevant experience.Undergraduate degree or equivalent is an asset.Strong administrative, organizational, planning, and time‑management skills for a quick‑paced environment.Proficiency with MS Office (Word, Excel, Outlook) and internet applications.Initiative, accuracy, and attention to detail when handling multiple tasks and changing priorities.Excellent communication skills, both verbal and written, for effective customer interactions.#J-18808-Ljbffr