Business AnalystCentral Agencies Cluster (Toronto)

Business AnalystCentral Agencies Cluster (Toronto)

16 Oct
|
Softline Technology
|
Toronto

16 Oct

Softline Technology

Toronto

OnsiteWorkRequirement: Thesuccessfulcandidateisexpectedtoworkonsitefivedaysperweek,for7.25hourspercalendarday,betweenthestandardworkinghoursof8:00AMto5:00PM(excludinglunchbreaks),MondaytoFridayinclusive,attheidentifiedOPSofficelocation.

Responsibilities :TheSeniorBusinessAnalyst/ProcurementWriterisresponsibleforcreatingcontentinvariousformatsthatserveuserswiththeinformationtheyneed.Thisroleinvolvesdesigning,writing,andeditingcontentdestinedforpublicconsumption,includingdigitalservices,mobileapplications,andOntario.ca,theprovince’sflagshipwebsite.DocumentRFBandstrategythroughouttheservicedesigncycletoproducedigitalcontentthathelpspeoplefindtheinformationtheyneed,whenandwheretheyneedit.Makegovernmentinformationeasytounderstandandusewithclear,focusedwriting.Research,plan,write,design,deliver,evaluate,andmaintainuser-centeredwebcontent.Followstandardsforinclusive,plainlanguage,user-centeredcontentdesign.DeliverexceptionalcontentanddelightfulonlineexperiencesforthepeopleofOntario.

Experiencewith:

- Contentstrategy(RFB),inclusivewriting,anduser-centereddesignforhigh-qualitydigitalexperiences.
- Communicatingcomplexinformationclearlyandconcisely.
- Governmentpolicies,standards,andlegislationrelatingtodigitalservicedelivery(DigitalServiceStandard,Simpler,Faster,BetterServicesAct).
- SEO,journeymapping,userstories,informationarchitecture,contentauditingandevaluation,wireframing,prototyping,personadevelopment,userresearch,and
- contenttesting.
- Frenchlanguageandaccessibilitystandards(FLSA,AODA/WCAG2.0AA).
- Managingmultipleprojectswithimpeccableattentiontodetail.
- Politicalacuity,collaboration,andrelationshipmanagementonsensitiveprojects.
- Workinginmultidisciplinaryteamswithagileproductdevelopmenttoolsandtechniques(Miro,Figma,Jamboard,Mural,etc.).
- Analyzinganalytics,feedback,anduserresearchfindingstocontinuouslyimproveaservice.

Experience Requirements

Experience:

1. ResponsibleforthereviewofaninitialRFBdraftpackageandcontinueddevelopmentandwriting
2.



ResponsibleforincorporatingteamfeedbackreceivedontheRFB,makingallrequiredupdatestotheRFBdocumentsinatimelymanner.
3. EnsurethatactivitiesareundertakenfollowingtheClient’sstandardprocurementprocesseswhileleveragingprocurementbestpractices,tools,methodsandapproaches.
4. Provideprovenframeworks,methodologies,models,andtools.
5. Provideknowledgetransfer,advice,coachingandfacilitation.
6. Preparedocumentsandassociatedbriefingmaterials.
7. ReviewtoensurequalityRFBdocumentsthatarestructuredtosuccessfullydelivertheexpectedbusinessresults.
8. Coachandfacilitatethedevelopmentofscopestatements,businessobjectivesandrequirementswiththeprojectteam,providingexpertiseandadviceandensuringtheprocurementopportunityisidentifiedinclearterms,providingcertaintyofscope,timing,objectivesandothercriticalbusinessinformation.
9. EnsurethattheDeliverablesaligntotherecommendationsandguidancefromtheindependentFairnessCommissioneridentifiedbytheClient,toensurethattheprocurementactivitiesareconductedinatransparent,fairandopenmanner.
10. Provideadviceonpotentialobstaclestovendorparticipation.
11. Ensurethatprocurementdocumentsclearlyandappropriatelyexplaintheintendedscope,requirementsanddeliverables.
12. Identifyissues,risksandmitigationstrategiesthroughouttheprocurementprocess.
13. Facilitateteamreviewsandapprovalsofdraftprocurementdocumentsandmakerequiredupdates.
14. ProvideadviceandknowledgetransfertoidentifiedClientresourcesthroughouttheprojectincludingleadingpracticesthatmaynotbewithinthecurrentOPSprocurementlifecycle.
15. Identifyrisksandproviderecommendationstomitigaterisksthroughtheevaluationprocess.
16. Participateinmeetingswithseniormanagementasrequired.
17.



Applyknowledgeofmarketcapability/conditions,similarprocurementsinotherorganization/jurisdictions,industrytrends,thevendorpoolavailable,scopeofproductsandservices,serviceandpricingmodelsetc.tomeetbusinessobjectives.
18. Developoptionsandimplicationsforpotentialprocurementapproaches.
19. Identifycriticalsuccessfactorswiththeprojectteamtoinformtheprocurementsuccess.
20. Assistwithfacilitationofconsensusmeetings.
21. Assistincontractawardactivitiesasrequired,includingpreparationofthedraftFormofAgreement(FOA).
22. ProvideadviceonStatementofWork(SOW).
23. Supportteaminonboardingofsuccessfulvendor,ifrequired.

SkillSetRequirements:

40%–AdvancedWritingandCommunicationSkill

ClearandConciseDrafting:Theabilitytosimplifycomplextechnicalorlegalinformationintoplain,easy-to-understandlanguage.

PersuasiveWriting:Craftingcompellingargumentsintenderresponses,executivesummaries,andcasestudiestopersuadevendors.

TechnicalAccuracy:EnsuretheRFP/RFBadheretotechnicalspecificationsEditingandProofreading:Meticulousattentiontodetailtoensureerrorfreedocumentation,whilefollowingguidelines.

30%–TechnicalProcurementKnowledge

TenderProcessExpertise:KnowledgeofpublicsectorprocurementprocessesspecificallyfortheOPS.

ContractualUnderstanding:Knowledgeofcontractlaw,terms,andconditionstoaccuratelyreflectlegalrequirementsindocuments.

20%–ProjectManagementandOrganizationalSkills

TimeManagement:Abletomanagemultipledeadlinesanddeliverableswithoutsacrificingquality.

InformationGathering:AbilitytocollectdatafromSMEandgatherinformationfrommultiplesourceswhiledocumentingwhereandwhoprovidedtheinformation.

TimeManagement:Abilitytomaintaindeliverabletimelines.

10%–InterpersonalSkills

Collaboration:Abilitytoworkwithvariouspartiesandpeopletogatherinputandalign.

StakeholderManagement:Engagewithstakeholdersandbeabletoprovidetimelyupdatestoexecutives.

Supplier Comments

Closing Date/Time: , 12:00 p.m. EST

Max submission: 1 (one)

5 days onsite

Please refer to the Skill Set Requirement section

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📌 Business AnalystCentral Agencies Cluster (Toronto)
🏢 Softline Technology
📍 Toronto

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