Deliver compassionate service as a Customer Care Representative at ParaMed, Canada's home health care leader. With versatile schedules, engage in meaningful client support and care coordination.
This part-time role entails acting as a primary contact between clients and field staff. As a vital member of the team, you will utilize exceptional customer service skills to connect clients with appropriate care providers. Your ability to manage emotionally charged situations with tact will enhance client satisfaction and loyalty.
Key Responsibilities:
• Answer all incoming calls with professionalism
• Provide one-call service solutions wherever applicable
• Triage calls to the correct desk for appropriate response




• Approach client concerns with compassion and understanding
• Make a positive difference in clients’ lives through care
Requirements:
• One year of administrative or office experience preferred
• Completion of post-secondary education is an asset
• Proficiency in Microsoft Office and scheduling software
• Strong verbal and written communication skills
• Demonstrated compassion in client interactions
Engage in meaningful client service through effective communication and compassionate care at ParaMed.
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📌 ParaMed Customer Care Representative (Kitchener)
🏢 Extendicare
📍 Kitchener