Located at Spadina and Front, The Well brings together three million square feet of retail, office and residential space constructed over 7.7 acres. Through this, The Well sets the stage for meaningful experiences that draw people from down the street and across the globe to eat, shop, work, live and play in Toronto. Real estate, for us, is not a passive investment.

It is a profoundly human endeavour, one that must promote wellness, sustainability, diversity and creativity—today and for generations to come. For more information on Allied’s approach to city-building, visit the page. Allied is looking for a Senior Property Manager, Retail to oversee approximately 320,000 square feet of retail space at The Well, including Wellington Market.

In this role, you will lead the retail Property Management team and oversee tenant relations, retail operations, building standards, financial performance and operational administration. You will play a key role in maintaining a high-quality tenant and guest experience while ensuring the retail portfolio operates effectively and performs in line with established operational and financial expectations. This is an opportunity for an experienced property management leader who understands complex retail environments, builds strong relationships and brings a service-oriented approach to one of Toronto’s most prominent mixed-use destinations.

Lead, coach and support the retail Property Management team to achieve departmental objectives, portfolio priorities and performance expectations. Review performance on an ongoing basis and provide timely, constructive feedback through regular one-on-one meetings, department meetings and day-to-day communication. Identify opportunities to support team member development, including coaching, learning and increased responsibility.

Deliver a consistent, high-quality tenant and guest experience across the retail portfolio and Wellington Market. Oversee tenant onboarding and move-in readiness with Leasing, Operations and Tenant Coordination. Review tenant survey feedback and implement action plans to address concerns and improve tenant satisfaction and retention.

Manage tenant-related matters involving insurance, risk management, legal issues, environmental programs and energy conservation initiatives with internal and external stakeholders.

Building

Standards and Property Operations Manage supplier and contractor relationships to ensure required services are delivered effectively, efficiently and in accordance with established standards. Identify and address life safety,



liability and potential negligence matters that may affect The Well, its tenants, contractors, guests or employees. Support long-term capital planning for structural, environmental, building system, equipment, furnishing, repair, replacement and enhancement requirements.

Conduct regular property inspections with Operations to maintain building, service and presentation standards.

Financial

Performance and Reporting Review monthly financial statements at a high level to support NOI performance and year-end recovery accuracy. Monitor monthly expenses against approved budgets and conduct variance analysis to identify issues, recommend corrective actions and ensure expenditures remain within budget. Oversee property financial reporting, including variance analysis, vacancy, rent roll review, retail sales analysis, CAM recovery support and other relevant reporting.

Monitor outstanding receivables to support the timely collection of monthly rent and tenant charges. Support escalated account resolution in partnership with the Property Administrator. Oversee invoice processing, tenant billing and related follow-up activities.

Provide oversight and accountability for accounts payable and invoice processing to ensure invoices are reviewed, approved and processed accurately and on time. Leasing, Administration and Compliance Support retail deal execution by coordinating operational inputs, tenant onboarding, landlord work obligations and required deadlines with Leasing, Operations and Tenant Coordination. Support lease administration by ensuring tenant information, critical dates, notices and documentation are accurate and communicated to the appropriate internal teams.

Respond to after-hours emergency calls, attend site as required and take necessary action to ensure emergency procedures are followed. Five to seven or more years of property management experience in commercial or retail buildings. Undergraduate degree or diploma in business administration, real estate or a related field.

Progressive property management experience with increasing levels of responsibility.

Experience with accounting, budgeting and building systems. CPM, RPA or FMA designation would be an asset.



Knowledge of Yardi would be an asset. $Allied determines individual compensation by work location and other factors, including relevant experience, education and internal equity.

Shared financial success and an ownership mindset Eligible employees participate in performance-based bonus programs and a retirement savings program, with the option to invest in traditional funds or Allied units. This approach aligns individual effort with Allied’s long-term performance and reinforces a sense of ownership at every level of the organization. ~ Intentional presence and time off In addition to vacation, employees receive six personal days and half-days before statutory holidays. Health, wellbeing and support Comprehensive, company-paid health advantages include vision and dental coverage, along with a healthcare spending account.

An employee assistance program is available to provide confidential support when it is needed. ~ For those drawn to real estate, this includes uncommon exposure to how buildings, organizations and cities evolve through hands-on experience and shared responsibility. ~ If you are motivated by the role real estate plays in shaping cities and culture, and want your work to contribute to that effort, we encourage you to apply. More insight into life at Allied, including our ESG and EDI initiatives, can be found in the annual ESG report . *Temporary or contract roles may not qualify for all the benefits listed, and some roles may follow a modified total rewards structure.

While

Allied uses technology, including AI-enabled tools, to support administrative efficiency, all screening, assessment and hiring decisions are made by people. We are committed to hiring the most qualified candidates with a dedication towards supporting diversity, equity and inclusion across our organization. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, origin, sexual orientation, disability and socioeconomic background.

Diverse perspectives strengthen our organization and help us deliver better outcomes for our tenants, partners and communities. We strive to provide an accessible recruitment experience and welcome reasonable accommodation requests at any stage of the recruitment process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

If you would like more information about how your data is processed, please contact us.

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