At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities.

Our Business Banking Practice: Our vision is to be recognized as the financial institution that has the most local impact, supported by a purpose-driven Value Proposition to our Members. After all, our obligations are to our Members, not shareholders, and we take to heart the best interests of our Members and communities we serve! We're passionate about what we can do for their business and we’re empowered to leverage our local autonomy to meet their unique needs.

In addition to building customized solutions for business, we offer full service commercial banking solutions, including a wide selection of daily banking products, complementary lending services, cash management solutions, as well as insurance and investments. As a Relationship Manager/Senior Relationship Manager: You will be responsible for the overall management and growth of a portfolio of accounts of mid-size and moderate complexity with diversified members and their lending needs. The size of the portfolio managed will depend on the number, type and complexity of the accounts in the portfolio and will involve the annual review of the risk and profitability of each member’s account; monitoring of problem accounts and development of plans to minimize risk.

This position analyses financial statements, evaluates security, and establishes loan terms and interest rates. This position is also responsible, within established limits, for the analysis and recommendation of Commercial Credit Applications. You are a skilled who understands the importance of building and nurturing relationships in the community and with Meridian Members.

You will seek to grow the size and profitability of the commercial book while minimizing loan risk and maximizing product penetration. The successful candidate will have experience and expertise in managing medium to large real estate & Construction Financing, lending in Hospitality industry and General Industry (working capital financing). This person will be responsible to generate medium to large related credits within the Business Banking Centre.

Manage and grow a profitable commercial financing portfolio of diversified Commercial business members. Structure, negotiate and document credit and cash management arrangements outlining loan terms and conditions relative to risk, needs of borrower and cost of administration ensuring an appropriate return to the Credit Union. Demonstrate a well-developed understanding and solid analytical skills in the areas of balance sheets, cash flow mechanics, and business plans presented by Members.





Actively monitor and manage the profitability of Meridian’s relationship with a member in order to retain and maintain business. Independently generate credit and deposit opportunities in assigned region through cultivation of prospects, calling on referral resources, and networking with centers of influence. Proactively build and maintain a sales plan that includes outbound calling, marketing efforts and cross selling of Meridian’s products and services in order to position Meridian and the Relationship Manager as the Centre of Influence.

Minimize loan risks through diligent, timely and proactive annual financial reviews and ongoing monitoring of changing economic/marketplace influences and applicable industry trends/data. Focus on the highest quality Member service, ensuring alignment with overall Meridian and Commercial goals and objectives. Mentor and coach less experienced Commercial Services colleagues through collaborative teamwork and provides advice in regards to account management and credit structuring.

Actively participate in Company and Community events and activities while demonstrating Meridian Values. Minimum of two to five years of progressive commercial lending experience in sales/service and managing a diverse portfolio in commercial banking environment or like field. Proven experience and expertise in structuring, managing and servicing medium to large real estate and construction financing deals will be a definite advantage.

Advanced knowledge of business lending policies, complex procedures, techniques and documentation requirements Strong, proven, origination, business development, relationship building and portfolio management skills In depth knowledge of accounting policies and procedures. Effective knowledge of banking systems and computer applications. Advanced understanding of credit risk, credit structuring and underwriting skills.

Strong negotiation, communication and presentation skills (both verbally and in writing). Ability to work independently with confidence and strong commitment to Member service. Comfort learning and adopting new digital tools, with an openness to using AIâenabled technology to enhance productivity, accuracy, and the Member experience.

Salary Range: CAD $79,000.00 – $110,000.00 annually.

Compensation for this role is based on a combination of skills, experience, and internal equity.

Office Location: This position offers flexibility to work from any of the following office locations: Business Banking Centre 600 (St.



Catharines), 75 Corporate Park Dr, St Catharines, ON Business Banking Centre 200 (Hamilton), 69 John St S, Suite 340, Hamilton, ON Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us. Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues This isn't your typical "corporate" job.

Build the Future of Banking with Us We see talent as a catalyst for sustainable growth , community impact , and future-readiness .

Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset Data Driven – Leverage data and insights to identify, prioritize and improve member experience and business efficiency. Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members.

With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering creative new offerings and is committed to investing in the communities that we serve.

Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life. Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Follow us on Twitter at Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed.

If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page.

📌 Senior Relationship Manager/Relationship Manager (St. Catharines)
🏢 Meridian Credit Union
📍 St. Catharines