Shape the future of telecommunications at the Toronto District School Board as a Specialist III. Deliver essential support to maintain effective voice communication systems across schools.As part of a passionate team, you will oversee daily administration and technical support for corporate voice telephony services. The TDSB is looking for a candidate with a specialized skill set in VoIP and telephone services to facilitate smooth communication. You will also evaluate system needs and implement improvements that align with best practices in a vibrant educational setting.Key Responsibilities:Provide VoIP technical support and troubleshootingManage telephony system configurationsCreate user documentation for training purposesConduct site reviews to assess communication needsRespond to and resolve ServiceNow requestsRequirements:Community college diploma in Telecommunications requiredMinimum one year in corporate voice telephonyIn-depth knowledge of Cisco Unified CommunicationsExcellent verbal and written communication skillsFamiliarity with data communication conceptsBecome a pivotal part of TDSB, enhancing the voice communication framework for educational excellence.

📌 Telecommunications Technical Support At Tdsb (Toronto)
🏢 Toronto District School Board
📍 Toronto