If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.Founded in 1985, Dilawri is Canada's largest automotivegroup and one of Canada's Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world's mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, weare also committed to making a meaningful impact in the communities weserve.Discover how you can build your career with DilawriPosition OverviewMercedes-Benz Richmond is currently seeking a motivated andcustomer-focused Assistant Sales Manager to support the leadership ofour Sales team and contribute to the overall success of the dealership.Reporting to the Sales Manager and working closely with theGeneral Manager, Service Manager, and Parts Manager, the Assistant SalesManager plays a key role in driving sales performance, delivering anexceptional customer experience, and fostering a collaborative, high-performingdealership culture. This role provides hands‐on leadership throughout the salesprocess while supporting inventory management, sales operations, customersatisfaction,



and team development.Compensation for this position is commission based.Primary Duties and ResponsibilitiesSupport the Sales Manager in leading and coordinating the day‐to‐day sales operations of the dealershipPromote a positive, collaborative teamenvironment by working closely with Sales, Service, and Parts Management toachieve shared dealership goalsParticipate in and assist with leading daily andmonthly sales meetings as requiredMaintain active involvement in all salesinquiries and ensure consistent execution of effective sales practicesEngage with customers early in the sales processand provide direction and support to Sales Consultants throughout the customerjourneyEnsure every customer receives an exceptionaland personalized ownership experienceBuild long‐term customer relationships andprofessionally resolve customer issues or concerns related to sales, dealershipoperations, personnel, or productsConduct management follow‐ups and customercall‐backs to support customer satisfaction and maximize closing ratiosAssist in completing sales transactions bybalancing customer needs with dealership objectivesEnsure all sales and lease documentation isaccurately completed and compliant with manufacturer policies and applicableregulationsSupport the development and execution ofdealership‐specific sales programs, promotions,



and special eventsCoordinate regional co‐op advertisinginitiatives and assist with the implementation of dealership marketing plansPrepare, review, and analyze sales performancereportsOversee vehicle inventory coordination, showroomand lot presentation, pricing accuracy, and vehicle cleanliness standardsEvaluate trade‐in vehicles to determinereconditioning, retail, or wholesale placementMonitor the reconditioning process to ensurevehicles are prepared efficiently, cost‐effectively, and to a high‐qualitystandardPerform other duties as assigned by dealershipmanagementQualifications RequiredEducation & LicensesValid VSA License (required)ExperiencePrevious experience in the automotive industry,with a strong focus on New and Pre‐Owned vehicle salesExperience supporting or leading sales teams ina customer‐facing environmentStrong leadership, management, and customerservice skillsExcellent verbal and written communicationabilitiesHighly organized with exceptional attention todetailSelf‐motivated with the ability to workindependently and as part of a teamStrong problem‐solving skills with the abilityto handle and resolve customer concerns in a professional and timely mannerDemonstrated ability to manage multiplepriorities in a rapid‐paced environmentAdditional RequirementLegally entitled to work in CanadaAbout DilawriIn addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:Discountedemployee vehicle purchase programJob‐specificcoaching & training programsEmployeewellness & assistance programsEmployeesocial eventsBuild your career with a team thatis driven byexcellence,integrityand innovation.

📌 Assistant Sales Manager (Richmond)
🏢 Dilawri Group of Companies
📍 Richmond