Renew with Confidence This is not a "ticket routing" role. You are a strategic partner in your merchant's growth. You will be accountable for customer outcomes by proactively driving adoption, identifying paths to improve operational performance, and introducing services that deepen value. You will bridge the gap between merchant goals and operational reality, ensuring our delivery is both successful and scalable.What You’ll Own (Responsibilities) 1. Adoption & EnablementLead Post-Launch Success: Ensure merchants reach operational "go-live" and early stability through rigorous success plans.Drive Feature Adoption: Align merchant objectives with Portless capabilities to ensure they are utilizing the full potential of our platform.2. Value Realization & OutcomesKPI Operationalization: Define success for each