16 Oct
|
The Latest
|
Toronto
16 Oct
The Latest
Toronto
Founded in 2004, The Latest Scoop (TLS) is a Vancouver-based, female-owned lifestyle concept store. We curate a distinctive mix of fashion, furniture, home décor, accessories, footwear, stationery, and gifts within a beautiful, layered, and textural retail environment. With a loyal following and a growing national presence, we continue to expand across Canada — all driven by our purpose to Bring Joy.
POSITION SUMMARY
WHO YOU ARE
- A seasoned stylist with strong fashion knowledge, a confident point of view, and the ability to create complete, considered looks.
- Naturally warm, upbeat, and engaging — your mood and energy positively influence both guests and teammates.
- A confident, proactive seller who knows how to read the guest, start meaningful conversations, and guide the path to purchase without pressure.
- Commercially minded and motivated by results, especially conversion (CONV), SPH, UPT, and ATV.
- Skilled at building trust, handling hesitations, and making thoughtful recommendations that help guests discover more.
- A collaborative team player who shares product knowledge, supports peers, and contributes to a culture of feedback and growth.
- Detail-aware and proud of store presentation, product storytelling, and delivering a consistently elevated experience.
CORE VALUES
GIVE A SH*T :
Care deeply about the details, take ownership, follow through on commitments, and deliver meaningful results.
BE GENUINE :
Create real connections through honesty, empathy, and authentic communication.
EMBRACE INDIVIDUALITY :
Celebrate self-expression and individuality in style, people, and perspective.
RADIATE ENERGY :
Bring positive, intentional energy that elevates the team and guest experience.
GO TEAM SCOOP :
Win together by supporting one another and owning results as a team.
SENIOR STYLIST ACCOUNTABILITIES & SUCCESS
KEY ACCOUNTABILITIES
- Deliver elevated styling experiences: Understand each guest’s needs, occasion, preferences, and personal style; create relevant outfit ideas and thoughtful product pairings.
- Drive conversion (CONV): Proactively engage guests, make the first connection, ask purposeful questions, and confidently guide each interaction toward a purchase.
- Execute the 4 Practices: Use the 4 Practices consistently and intentionally, adapting your approach to the guest while creating a warm, pressure-free experience.
- Build the basket with purpose: Recommend complementary pieces, accessories, footwear, and lifestyle items that complete the look and add genuine value.
- Own individual performance: Work toward and consistently meet or exceed established SPH and sales goals, while contributing to store CONV, UPT, and ATV results.
- Be a mood-maker: Bring consistent positivity, enthusiasm, and presence to every shift; help create an inviting atmosphere where guests and teammates feel welcomed.
- Share expertise: Model strong styling and selling behaviours, share product knowledge and practical selling tips, and support teammates through encouragement and example.
- Protect the guest experience: Build genuine relationships, respond thoughtfully to questions or hesitations, and support loyalty by making every guest feel seen and valued.
- Champion the store setting: Maintain strong zone standards,
product presentation, replenishment, and visual details that make the store inspiring and easy to shop.
- Stay curious and accountable: Seek feedback, participate in Scoop Training Academy learning, understand daily targets, and turn coaching into measurable action.
WHAT SUCCESS LOOKS LIKE
- Consistently creates complete, compelling looks and delivers memorable, personalized guest experiences.
- Demonstrates confident, proactive selling behaviours that help improve and sustain store conversion (CONV).
- Meets or exceeds individual SPH expectations and contributes positively to store sales and KPI results.
- Brings a consistently positive, intentional mood that elevates the guest experience and team energy.
- Executes the Six Steps of Scoop Selling with confidence, consistency, and genuine care.
- Acts as a trusted styling resource and leads by example through product knowledge, collaboration, and accountability.
SCOOP BENEFITS
- Join a fashion-forward, values-led team that celebrates individuality.
- Grow your craft through the Scoop Training Academy and ongoing development.
- Thrive in a high-energy, people-first retail environment.
- Access performance-based incentives and opportunities for growth.
GUIDING PRINCIPLES
- We believe that exceptional leadership and strong role modelling drive exceptional results.
- We believe that a company based on customer loyalty is a successful one.
- We will promote the financial success of each store as well as the company.
- We will create a welcoming environment where our team can achieve personal and career goals.
- We will show honesty, care, and integrity to everyone who interacts with our company.
- We will ensure all our policies are ethical and fair to our team and guests.
📌 Senior Stylist (Toronto)
🏢 The Latest
📍 Toronto