PositionWe’re looking for an Experienced Customer Service Broker to join our Insurance team in Alberta, fully remote. Reporting to the Customer Service Broker Team Lead, the incumbent will have an exciting opportunity to join the fast growing Insurance brokerage for Ratehub – RH Insurance! The successful candidate will be motivated by working alongside a startup team, thrive in a fast paced environment, and be eager to grow with a rapidly expanding company.ResponsibilitiesProvide quality customer service and professional expert advice to clients.Proactively conduct renewal reviews to ensure customer retention targets are met.Handle outbound calls to existing clients for renewal review as necessary.Liaison with insurers, building and maintaining relationships.Administer, support and complete policy changes within our company partner’s portals and websites.Review policies and make recommendations as required.Adhere to the underwriting criteria set out by our broker partners.Coordinate and follow up on client documents.Respond to incoming calls and service customer needs.Give claims advice to clients, report claims,



follow up on claims.Strong ability to multitask, prioritize, and manage time effectively.QualificationsAlberta level 1 licence required, Level 2 license preferred.BC level 2 licence is a robust asset.Minimum 2+ years of insurance experience.Independent, ambitious and competitive.Thrives in a fast-paced environment.Positive attitude.Looking to grow with a rapidly expanding company.Culture FitMembers first – we prioritise the interests and needs of our members above all else.Growth mindset – we set ambitious goals and challenge the status quo.Better together – we are One team with One common goal.Run after problems – we tackle problems head on and focus on finding solutions.Measure Learn Iterate Innovate – we focus on getting things done.CompensationThe compensation range for this position is $55,000 - $64,000 CAD.EEO StatementRatehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr

📌 Customer Service Broker - Personal Lines - C$55,000 - C$64,000 A Year - Remote (Winnipeg)
🏢 Ratehub
📍 Winnipeg