At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities.

Our Business Banking Practice: Our vision is to be recognized as the financial institution that has the most local impact, supported by a purpose-driven Value Proposition to our Members. After all, our obligations are to our Members, not shareholders, and we take to heart the best interests of our Members and communities we serve! We're passionate about what we can do for their business and we’re empowered to leverage our local autonomy to meet their unique needs.

In addition to building customized solutions for business, we offer full service commercial banking solutions, including a wide selection of daily banking products, complementary lending services, cash management solutions, as well as insurance and investments. As a Director, Commercial Services: You will be accountable for building and developing a portfolio of commercial accounts that exhibit a high degree of complexity and value to Meridian, generally with groups with lending needs greater than $5,000,000. Grow the size and profitability of the commercial book through positive risk management techniques and by soliciting and maintaining solid new business relationships.

You embody a “Member-centric” approach while ensuring a high standard of employee engagement, business results and community engagement ensuring execution with excellence. Actively monitor and manage the profitability of commercial relationship with Members with the intent of building a long-term mutually beneficial relationship by fully understanding the goals, objectives and status of the Member’s business(es) Thorough a coordinated and targeted marketing plan, identify and initiate contact with Members, partners, community leaders, centres of influence (COI) and prospects to close deals and strengthen, protect and grow the commercial book of business Maintain an ongoing sales pipeline and effectively follows up on unsuccessful referrals/prospects Structure,



negotiate and document complex credit and cash management arrangements with segment Members and prospects – often in partnership with Commercial Credit. Negotiate all terms of credit with Commercial Credit and appropriately assess risk in the relationship Minimum 7-10+ years progressive experience in sales/service and managing a diverse portfolio in a commercial banking environment Post secondary education in accounting, finance, commerce, business administration, or equivalent work experience Strong and thorough knowledge of the commercial banking marketplace and the assigned market area’s key industries and competitive positioning within the assigned market areas Strong business acumen coupled with a demonstrated ability to initiate action to achieve results and meet deadlines while respecting fundamental corporate values Ability to work independently with confidence and strong commitment to Member service Ability to interact at any level within the organization and in a business development capacity within the community Advanced credit and interviewing techniques, credit investigation and underwriting skills Proactive - Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service.

Talent Developer: nurtures and supports direct reports, identifies strong team members, develops digital and analytical skills in direct reports.

Creates a Supportive and Positive Team Environment: creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; leverages the strengths and opportunities of the broader marketing team Comfort learning and adopting current digital tools, with an openness to using AIâenabled technology to enhance productivity, accuracy, and the Member experience.



This role represents an existing vacancy which is being considered alongside the Relationship Manager/Senior Relationship Manager role.

Salary Range: CAD $95,000 - $130,000 annually.

Compensation for this role is based on a combination of skills, experience, and internal equity.

Office Location: 700 Richmond Street, London, and 200 Speedvale Ave. Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us. Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues This isn't your typical "corporate" job.

Build the Future of Banking with Us We see talent as a catalyst for sustainable growth , community impact , and future-readiness .

Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset Data Driven – Leverage data and insights to identify, prioritize and improve member experience and business efficiency. Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Follow us on Twitter at Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed.

If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page.

📌 Service Commercial Manager H/F (London)
🏢 Meridian Credit Union
📍 London