Our FYidoctors Markham clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration. This position is a full time role working 30-40 hours per week.
Our clinic is open Tuesday to Saturday.Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email Perform pre-testing to support comprehensive eye care Coordinate appointments, prepare prescription printouts,
and manage billing and payments Deliver exceptional customer service ensuring a positive patient experience Support clinic operations by performing additional duties as required Mandarin or Cantonese language skills are considered an asset. Previous retail experience is considered an asset Proficiency with technology and computers, including MS Office Suite Competitive wages with the opportunity to earn quarterly bonusesâ¯(available at qualifying clinics)⯠Continuous training and development opportunities to support your careerâ¯growth At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. The expected starting compensation for this position is between $18.92 to $19.96 hourly, considering factors like experience, skills, and qualifications.