Inland Truck & Equipment is an industry leader in the heavy‑duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.We are a great place to work—with competitive pay and advantages, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.This position is located at our sales and service dealership in Kelowna, BC.PAY RANGEThe salary range for this role is between $55,000 - $60,000, based on experience.CANADA BENEFITS PACKAGEOur employees receive a generous benefits package including:Extended Medical (including Vision)RRSP with employer matching programLong Term and Short Term DisabilityLife Insurance and Accidental Death and Dismemberment InsurancePaid Time OffOn-going training opportunitiesTHE OPPORTUNITYThe Service Advisor will be responsible for service check‑ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers.



Service Advisors will lead The Inland Way of understanding needs, proactivity, and exceeding customer expectations.Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach.YOUR RESPONSIBILITIESGreets walk‑in customers and/or promptly answers customer phone callsSchedules appointments, performs check‑ins, and follows up with customers through the entire service processProvides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approves the estimate before proceeding with workRemains in communication with customer throughout the entire service engagementProactively contacts customers to schedule preventative maintenance and repairsMaintains strong working knowledge of warranty parameters for KW chassis (re: trucks)



and the major components suppliers and advises customers accordinglyOwns the customer experience and creates value through continuous communicationAdvises customers on the care of their vehicles/equipment and the value of maintaining the minimum accordance with manufacturers' specificationsHandles telephone inquiries regarding appointments and work in processUnderstands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada), and Occupational Health & Safety Regulations.Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a manager.Keeps up-to-date with WHMIS training (Canada) and OSHA HCS training (US).Other duties may be assignedWHAT WE LOOK FORStrong interpersonal skills, team player, helpful and cheerful with sales approachAbility to proactively problem‑solve and think logicallyGood verbal and strong written communication skills3+ years related experience and/or training; or equivalent combination of education and experiencePost‑secondary diploma or trade certification helpful but not requiredStrong ability to listen to others and be able to interpret issues and pass on to othersGood mechanical aptitude and great organizational skillsStrong computer skills, able to learn new computer programs and accurate keyboarding of dataFunctions well with large volume and fast‑paced work environment.Accountability and dependability with strong time managementMust be able to lift a minimum of 25 kgs or 50 lbs on occasion.Must be able to walk around shop floor/parts department and sit/stand at service counterAre you ready to go ALL IN on a career at Inland? We invite you to apply today!#J-18808-Ljbffr

📌 Service Advisor - C$55,000 - C$60,000 A Year (Winnipeg)
🏢 Inland Truck & Equipment
📍 Winnipeg